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Crowne Plaza Albany

40 Lodge Street
Albany, NY 12207
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Welcome to the Crowne Plaza Albany

Discover all that downtown Albany has to offer at the full service Crowne Plaza Albany City Center . Located just blocks from the Capitol Building, Empire State Plaza, Times Union Center, and Palace Theatre , the hotel is walking distance to the Legislative Office Building, First Albany and Progressive Insurance. Area colleges include University at Albany, Siena College, College of Saint Rose and Rensselaer Polytechnic Institute . Designed for both the business traveler and family vacationer, our 384 guest accommodations, suites, and deluxe club level rooms include complimentary wireless high speed Internet access . Our rooms feature Crowne Plaza Sleep Advantage bedding including pillow top mattresses, triple-sheets, luxurious comforters and piles of pillows to help you get a great night's sleep! The hotel offers complimentary shuttle service to and from the Albany International Airport and Rensselaer Train Station . The Crowne Plaza Albany features over 24,000 square feet of flexible meeting space, divisible into 15 meeting and banquet rooms that can accommodate a wide variety of business meetings, conventions, social gatherings and weddings. The hotel's two dining options include Webster's Corner, a full-service restaurant serving breakfast in casual elegance, and Kelsey's Irish Pub, a relaxing spot for lunch and dinner. ...read more
Top Amenities (see all)
  • High-speed Internet Access
  • Indoor Pool
  • Business Center
  • Valet Parking Available
  • Cable / Satellite TV
  • Hairdryer
  • Room Service
Crowne Plaza Albany Hotel Amenities
  • Accessible facilities
  • Americans with Disabilities ACT ADA Compliant
  • Analog Dial-up
  • ATM/Cash Machine
  • Bathrobe
  • Bathtub
  • Business Center
  • Cable / Satellite TV
  • Car Parking Available
  • Car rental desk
  • CD Player
  • Coffee Maker
  • Color TV
  • Concierge Services
  • Connecting Rooms
  • Continental Breakfast, complimentary
  • Crib
  • Daily Housekeeping
  • DVD Player
  • Electrical Adapters Available
  • Email Service
  • Executive Floors
  • FAX
  • Free Morning Newspaper Delivered to Room
  • Hairdryer
  • High-speed Internet Access
  • Ice Machine
  • In Room Movies - Pay Per View
  • Individually Controlled Air Conditioning
  • Indoor Pool
  • Iron / Ironing Board
  • Lounges/bars
  • Microwave Oven
  • Mini Bar
  • Overhead Projector
  • PC
  • Phone with Voice Mail
  • Porter/Bellman
  • Private Bathroom
  • Rollaway Bed/Cot
  • Room Service
  • Safety Deposit Box available at Front Desk
  • Speaker Phone
  • Turndown Service
  • Two-Line Phone
  • Valet Parking Available
  • White Board
  • Wireless Data Connection
  • Work Desk w/ Lamp

Rooms Service Dining Facil. Cost
20 20 19 20 109

A solid choice "in the center of Albany", "close to Pepsi Arena" and with "easy access to the government" offices, this "clean and comfortable" chain link wins points for a "welcome gift with a relaxation CD, mask, earplugs and aromatherapy" to help you sleep; the staff goes "out of its way" for guests, but the "nondescript" bar, "old-looking" showers and room service "carts left in the hallway" too long bring it a few notches down.
Priceline Guest Score Card
# 8 of 40 hotels in Albany
Overall Quality
user rating 7.5
7.9
Hotel Cleanliness
 user rating 8.0
8.0
Hotel Staff
user rating 8.0
8.1
Location of Hotel
user rating 8.0
8.3
Hotel Dining
user rating 7.0
7.0

Hotel Guest Reviews of the Crowne Plaza Albany

Traveling as Couple
Amanda from New York, NY
February 1, 2010
Traveling as Couple
8.0
The people behind the desk were helpful.
I kept getting phone calls, but the phone wasn't fully functional.

This hotel suited my needs. It had everything I anticipated and was in a great location. It was clean, the housekeeping was respectful. I would stay here again.

Family with Teens
Marcy from Bloomington, MN
January 24, 2010
Family with Teens
7.0
Friendly staff.
Ended up with a smoking room - all that was left.

The hotel was fine, but we ended up with a smoking room which was very smelly and uncomfortable - we were not there long, though.

Business Traveler
Erika from Arlington, VA
January 24, 2010
Business Traveler
9.0
The staff was extremely helpful and courteous.
Not enough electrical outlets in my rooms.
Traveling as Couple
Chris from Annapolis, MD
January 24, 2010
Traveling as Couple
8.0
Staff was freindly and helpful. Hotel was clean.
Albany itself is not attractive.
Group Traveler
AIS from Arlington, VA
January 24, 2010
Group Traveler
8.0
Very comfortable beds, nice rooms and airport shuttle.
Business Traveler
D.C. from Danbury, CT
January 22, 2010
Business Traveler
4.0
Location.
Bathroom in poor repair. Parking not attached to hotel.
Business Traveler
Chris from Cincinnati, OH
January 13, 2010
Business Traveler
9.0
Great location.
Rooms needed updating.

Clean and comfortable.

Solo Traveler
Erik from Jacksonville, FL
January 2, 2010
Solo Traveler
3.0
Location and staff.
Bathroom was disgraceful for a hotel chain of this caliber. Running toilet, clogged shower drain. Unacceptable.
Solo Traveler
Jennifer from Charlotte, NC
December 27, 2009
Solo Traveler
8.0
Location and staff.
Hair in the bathrooms.
Traveling as Couple
Dia from Utica, NY
December 20, 2009
Traveling as Couple
8.0
Front desk staff was helpful.
Undergoing renovations so no easy access to parking garage.
Reviews of Crowne Plaza Albany
(1 - 10 of 199 reviews)

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